Automatic renewals:
By default, a subscription purchase is auto-renewing, whether bought through a link on this website, in app or the Google Play Store. For help purchasing a different subscription, i.e. upgrading from Standard (VFR) to Premium (VFR + IFR), contact support@droidefb.com to receive a credit and prevent duplicate billing.
Important: Uninstalling an app or resetting a device will not stop your subscription. You must cancel to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged.
Cancel a subscription – Stripe Purchase:
- Open Manage Subscription page.
- Expand the Manage Stripe Subscription option.
- Select Click to Manage
- Choose email address associated with the subscription.
- Select Cancel Plan.
Alternatively, email support@droidefb.com with subject “Cancellation Request” to request cancellation.
Cancel a subscription – Google Play Purchase:
- Open the Google Play Store.
- Tap Menu > Subscriptions.
- Find the subscription you want to cancel.
- Tap Cancel.
Alternatively, email support@droidefb.com with subject “Cancellation Request” to request cancellation.
Refund policy:
DroidEFB does not give refunds for subscription purchases after 48 hours. You are encouraged to contact our humans at support@droidefb.com for help with purchase issues or to kindly request exception to policy for extenuating circumstances.